Description:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Nice backpack. Very neat. But the size seems very large
Thank you! Backpack cool. Very functional, the laptop is placed perfectly, the usb connector works! She took for a student, she is delighted!
The goods came in a plastic bag, but without damage. The quality of the goods is excellent. No smell, no protruding threads and everything else. Very high-quality product, i want to emphasize this. As a gift came lock and wire to the charger. But to connect the wire to the battery, without the adapter can not do.Tracking was conducted, but late. The store tactile several times extended the protection period of the goods. I think it characterizes the seller on the positive side. I recommend.
Ordered 08, received 12 courier in hand, quality as always super, not the first time we take in this store, very satisfied! Thank you!!!
The goods came in a week, the quality is at an altitude, for such money you can not buy anything worth it. I recommend the store and his goods!
Very good backpack. I took my daughter grade 7. I liked everything. Very roomy. The quality is excellent.
Shipping 7 days. I order a second time school backpack in this store, firm tigernu. Quality is very good-durable fabric, good lining inside, soft straps-on one pocket, a large number of comfortable pockets. The first backpack served granddaughter 5 and 6 class. Sorry, lightning failed. Ordered this model, wanted with a charger. I hope-also will serve no less. Thank you!
The order came a little more than a month, a very cool briefcase, plus put the lock code, the color is very cool, slightly brighter than in the photo, double zipper, another wire for the port is quite long, removed and inserted without problems, a lot of pockets, everything is well stitched and soft straps, The store is also very sociable, if anything helps, will tell, if something is looked after, order boldly
It's perfect, all as in the description. Pictures match.