We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The decoration did not really like, the beads are large, as expected. But the lace is very large diameter, does not lie very well on the neck and does not look very good. Half the diameter of the lace, can be suitable for the shirt, inside.
Very fast shipping. Packed neatly. Thank you very much, ordered 11.03, received 26.03.
Great decoration. For a long time i wanted him. Quality is good, packed perfectly was. It was a month in kiev. Very elegant on a white blouse looks.
Very quickly came on the neck of the wife looks very good, i recommend the store)))))
Despite the minimum shortcomings, this is a very effective and high-quality decoration. Looks alive luxuriously.
Excellent!!!!! 5 stars are little,100000 stars. Thank you store. Fastest delivery
Ordered november 10, 2018, came to the post office in tyumen on november 24, 2018. Packed was two products in one package filled with air. The product itself is wonderful. I really liked it. Qualitatively done! One but! Since the products were put two in one package, one black ball slightly rubbed, which certainly upset me a little. And in general, a very high-quality product. Sincerely recommend!!!
The order came quickly. Packed perfectly. The order was tracked. The necklace looks decent. Wooden beads. Synthetic lace. There is a small tightening. But i think you can cut it neatly. Not critical. Earrings, for their price, can be ordered. I ordered for a change. Not for permanent wearing. Thanks to the store.
Very beautiful and quality decoration. Packed was securely in the air bag, which eliminates damage.
Excellent necklace! Looks very good and expensive! Neat and fast shipping, but the track from the middle of the way was not tracked, but came quickly. Everything is carefully packed, without damage. I am very happy with the purchase!