Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 35 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Beautiful arrived in less than a month
Beautiful, excellent quality. This buyer never disappoints.
As always, everything is fine. Order 11.11. The parcel came 25.11. Bead beautiful, sequins, all pebbles in place. The bracelet thought it would be a little more massive, but in general everything is fine. The sample is on the bead on the side, on the bracelet inside the fastener. I order not the first time and definitely not the last. Shop and store recommend.
I arrive in very little time and the products as the store said. And he also sends it to you with a bag to keep it when you don't use it.
looks great
Pretty. Long enough to put a good number of charms on it.
I got it as soon as I could. Thank you very much.
Pretty, recommend. Fast Delivery
It is a nice bracelet to put different pendants and beads. I have been buying from this store for years because they are a guarantee of quality and they always respond when you write to them.
super
Excellent quality, very satisfied
As always in this shop everything is perfect. It took 2 weeks
As you can see in the pictures. It's very pretty. Silver engraving takes it, time will tell if it gets ugly. Bring a bag to save/give away. It took 10 days to get to Spain.
The skin of the bracelet is not soft, so it keeps the shape well, the sample is inside the fastening. I'm happy with the purchase. It came very quickly, however, as always in this store. I have a wrist 16 cm, I took a bracelet 18 cm, and look how many charms fit, there is a place to add a couple more.